/* ==========================================================================
   NeuralV v6 — PIEZAS DE PRODUCTO
   Todo lo que en la web vieja era una foto de banco, aquí está construido
   en HTML y CSS: la llamada, el chat, el email y el panel del CRM.
   Ventajas: nítido en cualquier pantalla, en español, pesa nada y es editable.
   ========================================================================== */

.device {
    position: relative;
    border-radius: var(--radius-lg);
    background: var(--surface);
    border: 1px solid var(--line);
    box-shadow: var(--shadow-lg);
    overflow: hidden;
}

.section-dark .device {
    background: var(--surface-dark-alt);
    border-color: var(--line-dark);
    box-shadow: 0 24px 64px rgba(0, 0, 0, 0.6);
}

.device-bar {
    display: flex;
    align-items: center;
    gap: 0.5rem;
    padding: 0.85rem 1.25rem;
    border-bottom: 1px solid var(--line);
    font-size: var(--t-micro);
    color: var(--ink-faint);
}

.section-dark .device-bar { border-color: var(--line-dark); color: #86868b; }

.device-dots { display: flex; gap: 6px; margin-right: 0.5rem; }
.device-dots i { width: 10px; height: 10px; border-radius: 50%; background: var(--line-strong); }
.section-dark .device-dots i { background: rgba(255, 255, 255, 0.2); }

.device-body { padding: var(--s-3); }

/* --- Estado en vivo ------------------------------------------------------ */
.live {
    display: inline-flex;
    align-items: center;
    gap: 0.45rem;
    font-size: var(--t-micro);
    font-weight: 600;
    letter-spacing: 0.04em;
    text-transform: uppercase;
    color: var(--ok);
}

.live::before {
    content: "";
    width: 7px;
    height: 7px;
    border-radius: 50%;
    background: var(--ok);
    animation: pulso 2s var(--ease) infinite;
}

@keyframes pulso {
    0%, 100% { opacity: 1; transform: scale(1); }
    50% { opacity: 0.35; transform: scale(0.82); }
}

/* --- Forma de onda de la llamada ---------------------------------------- */
.onda {
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 3px;
    height: 44px;
    margin: var(--s-2) 0 var(--s-3);
}

.onda span {
    display: block;
    width: 3px;
    border-radius: 2px;
    background: var(--brand);
    opacity: 0.85;
    animation: onda 1.4s var(--ease) infinite;
}

@keyframes onda {
    0%, 100% { height: 20%; }
    50% { height: 100%; }
}

/* --- Conversación (voz y chat) ------------------------------------------ */
.conv { display: flex; flex-direction: column; gap: 0.7rem; }

.msg {
    max-width: 78%;
    padding: 0.7rem 0.95rem;
    border-radius: 16px;
    font-size: var(--t-small);
    line-height: 1.45;
    animation: entra 0.5s var(--ease) both;
}

@keyframes entra {
    from { opacity: 0; transform: translateY(8px); }
    to { opacity: 1; transform: none; }
}

.msg-in {
    align-self: flex-start;
    background: var(--surface-alt);
    border-bottom-left-radius: 5px;
}

.msg-out {
    align-self: flex-end;
    background: var(--brand);
    color: #fff;
    border-bottom-right-radius: 5px;
}

.section-dark .msg-in { background: rgba(255, 255, 255, 0.08); color: #f5f5f7; }

.msg-quien {
    display: block;
    font-size: var(--t-micro);
    font-weight: 600;
    letter-spacing: 0.06em;
    text-transform: uppercase;
    opacity: 0.55;
    margin-bottom: 0.2rem;
}

.msg-hora {
    font-size: 0.6875rem;
    opacity: 0.5;
    margin-left: 0.4rem;
}

/* Retardo escalonado: la conversación se va escribiendo sola */
.conv .msg:nth-child(1) { animation-delay: 0.05s; }
.conv .msg:nth-child(2) { animation-delay: 0.5s; }
.conv .msg:nth-child(3) { animation-delay: 1s; }
.conv .msg:nth-child(4) { animation-delay: 1.5s; }
.conv .msg:nth-child(5) { animation-delay: 2s; }

/* --- Chat de mensajería -------------------------------------------------- */
.chat-wa .device-body { background: #efeae2; }
.chat-wa .msg-in { background: #fff; }
.chat-wa .msg-out { background: #d9fdd3; color: var(--ink); }

/* --- Email --------------------------------------------------------------- */
.email-head {
    padding: var(--s-2) var(--s-3);
    border-bottom: 1px solid var(--line);
}

.email-linea {
    display: flex;
    gap: 0.5rem;
    font-size: var(--t-small);
    padding: 0.2rem 0;
}

.email-linea b { color: var(--ink-faint); font-weight: 500; min-width: 62px; }
.email-asunto { font-size: var(--t-body); font-weight: 600; margin-top: 0.4rem; }
.email-cuerpo { padding: var(--s-3); font-size: var(--t-small); color: var(--ink-soft); line-height: 1.65; }
.email-cuerpo p + p { margin-top: 0.8rem; }
.email-firma { margin-top: var(--s-2); padding-top: var(--s-2); border-top: 1px solid var(--line); font-size: var(--t-micro); }

/* --- Panel de métricas del CRM ------------------------------------------ */
.kpis {
    display: grid;
    grid-template-columns: repeat(4, 1fr);
    gap: 1px;
    background: var(--line);
    border-radius: var(--radius-sm);
    overflow: hidden;
}

.kpi { background: var(--surface); padding: var(--s-2) var(--s-3); }
.section-dark .kpi { background: var(--surface-dark-alt); }

.kpi-num {
    font-size: 1.75rem;
    font-weight: 600;
    letter-spacing: -0.03em;
    line-height: 1.1;
}

.kpi-lbl {
    font-size: var(--t-micro);
    color: var(--ink-faint);
    text-transform: uppercase;
    letter-spacing: 0.08em;
    margin-top: 0.25rem;
}

.tabla { width: 100%; border-collapse: collapse; font-size: var(--t-small); }
.tabla th {
    text-align: left;
    font-size: var(--t-micro);
    font-weight: 600;
    letter-spacing: 0.08em;
    text-transform: uppercase;
    color: var(--ink-faint);
    padding: 0.7rem var(--s-2);
    border-bottom: 1px solid var(--line);
}

.tabla td { padding: 0.85rem var(--s-2); border-bottom: 1px solid var(--line); }
.tabla tr:last-child td { border-bottom: 0; }

.pill {
    display: inline-block;
    padding: 0.18rem 0.6rem;
    border-radius: var(--radius-pill);
    font-size: var(--t-micro);
    font-weight: 600;
}

.pill-ok { background: rgba(26, 143, 76, 0.12); color: var(--ok); }
.pill-brand { background: rgba(0, 107, 240, 0.1); color: var(--brand); }
.pill-warn { background: rgba(180, 120, 10, 0.12); color: var(--warn); }

/* --- Canal: fila de etiquetas ------------------------------------------- */
.canales { display: flex; flex-wrap: wrap; gap: 0.5rem; }

.canal {
    display: inline-flex;
    align-items: center;
    gap: 0.4rem;
    padding: 0.4rem 0.85rem;
    border: 1px solid var(--line-strong);
    border-radius: var(--radius-pill);
    font-size: var(--t-small);
}

.section-dark .canal { border-color: var(--line-dark); }

@media (max-width: 720px) {
    .kpis { grid-template-columns: repeat(2, 1fr); }
    .msg { max-width: 88%; }

    /* En pantallas estrechas la tabla no cabe: se desplaza DENTRO de su tarjeta
       en lugar de recortarse. Sin esto, la columna "Estado" quedaba invisible. */
    .device-body { overflow-x: auto; -webkit-overflow-scrolling: touch; }
    .tabla { min-width: 330px; }
}

/* Respeto por quien prefiere no ver movimiento */
@media (prefers-reduced-motion: reduce) {
    .onda span, .live::before, .msg { animation: none !important; }
    .msg { opacity: 1; transform: none; }
}